Privacy Policy
LAS Accident Repair Centres parent company, Lisburn Auto Salvage was established in 1962 and the family run business has now become one of Northern Ireland’s largest recovery, salvage and vehicle repair agents.
At LAS Accident Repair Centres, we understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. By accessing or using our website, you consent to the terms and practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you interact with our website or use our services, we may collect certain personal information such as your name, contact details (including email address, phone number, and address), vehicle information, insurance details, and any additional information you provide to us voluntarily.
1.2 Non-Personal Information: We may also collect non-personal information, such as demographic data, IP addresses, browser type, operating system, and other technical information. This information is collected to analyze trends, administer the website, track user movements, and gather broad demographic information for aggregate use.
2. How We Use Your Information
2.1 Provision of Services:
We use the personal information you provide to deliver the requested services, such as processing repair requests, communicating with you regarding your repairs, providing updates, and resolving any issues or concerns.
2.2 Marketing Communications:
With your consent, we may send you marketing communications to inform you about special offers, promotions, and other relevant information about our services. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
2.3 Improving Our Services:
We may use your information to improve our website, services, and customer experience. This includes analyzing data, conducting research, and implementing enhancements based on user preferences and behaviour.
2.4 Legal Obligations:
We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in delivering our services, insurers, payment processors, and IT support. These third parties are contractually bound to use your information only for the purposes outlined in this Privacy Policy and are required to implement adequate security measures to protect your data.
3.2 Legal Compliance:
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, property, or safety, or investigate potential violations of our Terms and Conditions.
4. Data Security
We are committed to safeguarding the security of your personal information. We employ appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data. However, no method of transmission over the internet or electronic storage is entirely secure, and therefore we cannot guarantee absolute security.
5. Your Rights
5.1 Access and Rectification:
You have the right to access and update your personal information held by us. If you believe that any information we hold is inaccurate or incomplete, please contact us, and we will promptly correct it.
5.2 Data Portability:
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format and transmit it to another data controller where technically feasible.
5.3 Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5.4 Withdrawal of Consent:
You may withdraw your consent for the processing of your personal information at any time. However, please note that withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
6.Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings. For more information, please review our Cookie Policy.
7. Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Updates to this Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective when we post the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@lasaccidentrepaircentres.co.uk.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
Our Team
At LAS Accident Repair Centres it is our people with their drive for success, ambition and dedication that make us who we are.
Our team is made up from vastly experienced management and technicians with a wealth of knowledge in quality repairs, who eagerly share their experience and techniques with less knowledgeable members of the team, encouraging them to become the talents of the future.
Peter Davey
Bodyshop Development Manager
As Bodyshop Manager, Peter has many years’ experience managing a quality driven workshop. He is a great advocate of training and developing people’s skills and talent. He is a trained estimator, qualified NEBOSH Health & Safety expert, and has attained a Level 5 grade management certificate from the Chartered Management Institute.
David
Senior Panel Technician
David, our Senior Panel Technician, has a wealth of experience in all aspects of vehicle body repair. He holds BSI4872 & BSI1140 standards in welding, currently ATA qualified in panel work and MET, and is working towards Level 4 Electric Vehicle management status.
Terry
Senior Paint Technician
Terry is a Senior Paint Technician and although he served his apprenticeship as a trainee panel technician, he is now a fully qualified ATA Senior Paint Technician.
Rachael
Trainee Panel Technician
Rachael is now in her second year apprenticeship as a Trainee Panel Technician, having successfully come through her 1st year with plaudits from her mentors.
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